Ease & Impact: Thriving as a Solopreneur 

Episode #34

How and Why to Track What Your Customers Are Doing: 

Metrics That Matter for Solopreneurs

23 Sept 2025

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Most solopreneurs have no idea where their customers actually come from or how long their sales cycle really is.

In this episode, we break down simple customer journey tracking methods that reveal which marketing efforts actually lead to sales—and which ones are wasting your time.


Discover how to set up basic tracking systems using email automation and simple spreadsheets, understand your real sales cycle length, and identify the content that converts browsers into buyers. No complex analytics tools required.

 

Key Takeaways

Track First Discovery Points: Learn why most solopreneurs miss tracking where customers first find them, and how to capture this data with one simple email question and click-through landing pages.


Understand Your Sales Cycle: Most solopreneurs underestimate how long their actual customer journey takes. We explore how to measure the time from email signup to purchase and why this metric transforms your marketing strategy.


Email List Analytics That Matter: Beyond open rates—discover which specific emails and subject lines correlate with purchases, and how to identify patterns in your most engaged subscribers.


The Invisible Pipeline: Learn to recognize leading indicators that predict incoming sales, including sales page visits, content downloads, and email engagement patterns that signal buying intent.


Monthly Review Framework: A 30-minute monthly analysis that reveals customer patterns and helps optimize your marketing without overwhelming data tracking.


Episode Highlights

  • Why tracking individual platforms separately gives you incomplete customer intelligence
  • The surprising truth about how many touchpoints customers need before they buy
  • Simple tagging systems that work for small email lists (under 20,000 subscribers)
  • How to identify which old content still drives your best email signups
  • The difference between vanity metrics and conversion intelligence
  • Why some customers stay on your email list for two years before purchasing (and why that's valuable)

____________________

Music Attribution:
Heaven by Luke Bergs & AgusAlvarez | https://www.lukebergsmusic.com
Music promoted by https://www.free-stock-music.com
Creative Commons / Attribution-ShareAlike 3.0 Unported (CC BY-SA 3.0)
https://creativecommons.org/licenses/by-sa/3.0/deed.en_US 
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